The objective of this course is to teach salespeople the essential skills required for effective listening so that he or she can truly hear what the other person is saying both verbal and non-verbally to sell more and serve their customers better
The objective of this course is to teach salespeople how to use good questioning skills as a consultative and investigative tool to effectively uncover the customer’s needs, wants and desires in order to sell more
The objective of this course is to introduce salespeople to the different types of human personality traits also known as social styles so that he or she will be able to correctly identify, connect and interact with each trait in order to establish rapport quickly.
The objective of this course is to teach salespeople how to implement relationship building strategies that will turn prospects and customers into raving fans that are willing to help build their business.
The objective of the Essential People Skills training curriculum is to teach professionals how to increase their communication effectiveness with other people. Each course is designed to teach the professional a specific discipline, skill or process that they will need to know in order to be effective at communicating, interacting and developing relationships with other people.