About This Training Program

Understanding CRM software as the carrier of your sales practice first requires proper configuration. This course emphasizes organization and knowledge of CRM capabilities to execute marketing campaigns, implement automatic follow ups, and utilize triggers for task reminders. At the end of this course, apply training to enhance business development activities and improve customer satisfaction. 

What You Will Learn

• How to correctly use the software
• CRM Software Strategies 
• Marketing Sequences & Triggers 
• How to spot and act on opportunities

What You Can Expect

• Self-paced course 
• Lessons that include a series of topics 
• Series of topics to be completed before moving to next lesson 
• Email notifications when next lessons are accessible 
• Course badge, a certificate of completion, and CEU credits towards annual recertification upon completion