About This Training Program
You sell to, interact and deal with people all day long so to be effective, don’t you think you should know how they work? The Essential People Skills training program is a must for every member on your team because they will learn the various strategies that they need to know to be effective in communicating, interacting and developing relationships with people. The professional will be taught the fundamentals of how to ask better questions, listen more intently, and interact with different personality traits along with how to develop and sustain better relationships. This set of courses is the foundation on which a solid career and business is built.
What You Will Learn
- The Art of Asking Questions for Selling Professionals
- The Art of Listening Effectively for Selling Professionals
- Understanding Social Styles & Human Personality Traits
- Relationship Building Skills for Dealership Professionals
How Will This Training Be Applied
- In every human interaction both personally & professionally
- In every phone conversation with clients
- In every Business Development & Client Relationship Activity
- In managing all client relationships
- In every step of the entire Sales & Negotiating & Buying Process
- And so much more…
What You Can Expect
- This course is self-paced.
- This course may contain lessons that include a series of topics.
- All topics must be completed before moving on to the next lesson.
- Email notification will be sent when next lessons are accessible.
- Upon successful completion of the entire course, the professional will receive a course badge, a certificate of completion, and CEU credits towards annual recertification.