About This Training Program
The Strategy for Uncovering Hidden Objections & Unresponsive Clients is also called System #3. The untapped opportunity in dealerships today are the unresponsive customers who when remain unresponsive to the follow up efforts of salespeople are often overlooked and considered uninterested or a lost sale by the uninformed. This usually happens when signals get crossed which demands an intervention of sorts to rectify the matter and bring the sale to a positive conclusion.
What You Will Learn
- How to correctly identify unresponsive clients
- How to determine if unresponsive clients need help
- The process for initiating a System #3 follow up strategy
- How to work with management to ultimately serve the client’s wishes
How Will This Training Be Applied
- Whenever you encounter a non-responsive client
- Whenever you perceive there may be a misunderstanding
- Whenever a client leaves without buying when the signals said yes
- When you need unbiased assessment from a third party
What You Can Expect
- This course is self-paced.
- This course may contain lessons that include a series of topics.
- All topics must be completed before moving on to the next lesson.
- Email notification will be sent when next lessons are accessible.
- Upon successful completion of the entire course, the professional will receive a course badge, a certificate of completion, and CEU credits towards annual recertification.