People Skills – The Art of Asking Questions

The objective of this course is to teach salespeople how to use good questioning skills as a consultative and investigative tool to effectively uncover the customer’s needs, wants and desires in order to sell more

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About This Training Program

Countless relationships and business opportunities have gone by the wayside because of the lack of clarity that could only come from asking the right questions. Good questioning skills is at the center of what it takes to establish good rapport, connect and cultivate relationships, even more importantly, what it’s going to take to earn your client’s business. The importance of learning this skill cannot be overstated because it is at the center of everything you do as a selling professional.

What You Will Learn

  • How to use open ended question
  • How to use closed ended questions
  • How to use blended questioning

How Will This Training Be Applied

  • In conducting client interviews
  • In the negotiating process
  • In the fact finding process
  • In the relationship building process
  • And so much more…

What You Can Expect

  • This course is self-paced.
  • This course may contain lessons that include a series of topics.
  • All topics must be completed before moving on to the next lesson.
  • Email notification will be sent when next lessons are accessible.
  • Upon successful completion of the entire course, the professional will receive a course badge, a certificate of completion, and CEU credits towards annual recertification.


Purchase individual license for one, or multiple licenses to train an entire team. Group training comes with a management dashboard to monitor the team’s progress and performance.

One license for one user

Multiple licenses for team management

$97.00 - Purchase This Course